Thursday, June 18, 2009

Forgetfulness with Charm


It happens to all of us. You are chatting with a friend or colleague at an event when a familiar face walks toward you with the intent to converse. You know the person…but the name? Completely blank! She’s not wearing a nametag, so how in the world are you supposed to make an introduction? Heavens, how uncomfortable!

Believe it or not, there is a relatively graceful way to address this situation. Speak to the person whose name you cannot remember by saying, “Oh, do you know Kristin Taylor?” Hopefully, the nameless person will then tactfully identify him or herself. On the other hand, if you recognize that your friend is struggling in this circumstance, do not make matters worse by saying, “You didn’t tell me her name.” In this case, be completely honest and admit your mental block, asking for assistance to complete the introduction.


“You don’t remember me, do you?” = rude. Try to remember how it feels when you are on both sides – If you notice someone does not remember your name, offer it immediately rather than reveling in the discomfort.