Forgetfulness with Charm

It happens to all of us. You are chatting with a friend or colleague at an event when a familiar face walks toward you with the intent to converse. You know the person…but the name? Completely blank! She’s not wearing a nametag, so how in the world are you supposed to make an introduction? Heavens, how uncomfortable!

Believe it or not, there is a relatively graceful way to address this situation. Speak to the person whose name you cannot remember by saying, “Oh, do you know Kristin Taylor?” Hopefully, the nameless person will then tactfully identify him or herself. On the other hand, if you recognize that your friend is struggling in this circumstance, do not make matters worse by saying, “You didn’t tell me her name.” In this case, be completely honest and admit your mental block, asking for assistance to complete the introduction.

“You don’t remember me, do you?” = rude. Try to remember how it feels when you are on both sides – If you notice someone does not remember your name, offer it immediately rather than reveling in the discomfort.

APRs: Professionals Deemed “Certifiable”

My colleague, Associate Kidd PR Director Kelly Robertson, and I recently achieved APR certification, considered quite a feat in the industry. After making the announcement to our integrated cohorts, we quickly realized we needed to explain that APR stood for “Accredited in Public Relations,” not “Amazing Public Relater.” Easy mistake, considering how awesome we are. Actually, APR is a distinction for professionals who successfully demonstrate their commitment to PR and its ethical practice.

Certified professionals are tested on their knowledge, skills and abilities in areas such as research, planning, implementation, evaluation, ethics, law, crisis management and media relations. Dedicated PR pros voluntarily put themselves through the ringer during a thorough accreditation process conducted by the Universal Accreditation Board (UAB).

After application approval by UAB, these brave individuals participate in a face-to-face Readiness Review by three APR-certified professionals to determine preparedness to pass the comprehensive examination. Prior to the presentation, they must complete an extensive questionnaire that addresses role and experience in public relations. Finally, after passing this stage, they must pass a comprehensive 3.5-hour examination. Whew!

Unlike law or medicine, the public relations “profession” does not require certification in order to practice. Part of an ongoing debate, mandatory professional standards have been suggested for PR practitioners, especially considering what’s on the line in many cases: reputations, investments, legal ramifications... Situations and assets of such magnitude require a perspective and appreciation for strategy that should, I agree, somehow be proven. As such, through the APR certification process professionals uphold industry standards and contribute to the overall credibility of the public relations practice.

If you’d like to learn more about the benefits and process of APR certification, visit PRaccreditation.org.